26 Feb
Outlook 2007 is a great program, much improved from the 2003 version. However, some people, especially those with larger mailboxes, experience problems starting or closing Outlook, lag while navigating between folders with a large number of messages, and general issues with Calendar functions.
If this sounds like you, there is a hotfix available. Before you go ahead [...]
Posted in Business Enhancements, Customer Notifications, Hardware and Software, Productivity Enhancements, Support Tips by: Doug Geary
1 Comment
04 Feb
An article on Boston.com is reporting mysterious charges on credit cards that are causing concern among the security community.
Cardholders are noticing new, unexplained charges and credits from fictitious companies with a value under $1. The concern is that fraudsters are validating and testing credit card databases and that larger charges against these cards could be [...]
Posted in Customer Notifications, PCI-DSS, Security by: Doug Geary
1 Comment
04 Feb
Tech Republic has a video blog called IT Dojo. Bill Detwiler recently recorded a session called “Five signs that you aren’t cut out to be a support tech“. They are:
1. You like technology more than you like people (or vice versa)
2. You lack the determination to keep up with tech trends
3. Don’t handle pressure very [...]
Posted in Support Tips by: Doug Geary
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